Return Policy
What is your return policy?
What is your return policy?
We want to make sure we're putting people in the best possible running gear for them! If your purchase doesn't perform as expected you may return it, in new sellable condition including all of the original packaging, within 14 days with receipt for a refund.
You may bring a purchase back, in NEW sellable condition including ALL of the original packaging, for exchange or store credit within 30 days of purchase.
If a purchase is a special order from a vendor the order may only be exchanged or returned for store credit. However, if your special order is something that we do NOT carry in-store it is a final sale and is NOT eligible for return or exchange.
Items with a Gift Receipt will receive a refund in the form of Store Credit (Our return policy doesn’t cover ordinary wear & tear or damage caused by improper use or accidents). GPS watches, massage devices and other electronics will have a $30 restocking fee.
A customer returning the same item multiple (2+) times or exchanging shoes from the same original purchase multiple (2+) times may incur a restocking fee of 15%.
FOR ALL ONLINE PURCHASES:
We will send you a return shipping label for your return. If you received free shipping of the product we will deduct the cost of return shipping from your return.
PLEASE NOTE: ALL marked down shoes purchased online are non-refundable and non-exchangeable.
Commonwealth Running Company reserves the right to adjust the policy at any time.